Our client is seeking an experienced AI Engineering Manager to lead the people, technical roadmap, and engineering standards of its growing AI team in Canada.
This is a hands-on leadership role responsible for translating business priorities into a practical AI strategy across AI-powered rating solutions, conversational AI, internal productivity tools, and agent-assistance technologies.
The successful candidate will combine strong technical credibility with people leadership, product delivery, stakeholder management, and experience deploying reliable AI and LLM solutions within a production SaaS environment.
Key responsibilities
- Lead, mentor, and support a team of AI Engineers and Senior AI Engineers
- Own the AI engineering roadmap and align technical priorities with business objectives
- Translate business requirements into clear, achievable engineering plans
- Guide the development and delivery of AI and LLM-powered products from concept through production
- Establish engineering standards for prompting, evaluation, testing, monitoring, and AI guardrails
- Review technical architecture and help resolve complex engineering challenges
- Remain technically involved and maintain hands-on credibility with the engineering team
- Partner with Product, Compliance, Legal, Sales, and other business stakeholders
- Develop responsible AI governance practices suitable for a regulated environment
- Evaluate LLM providers, AI vendors, infrastructure options, and cost-performance trade-offs
- Lead build-versus-buy assessments for AI technologies and platforms
- Establish reliable LLMOps and MLOps practices across the SaaS platform
- Communicate AI strategy, risks, progress, and results to senior leadership
- Support hiring, onboarding, performance management, and long-term team development
Required qualifications
- 8+ years of software engineering or related technical experience
- 3+ years of experience in a technical lead, engineering manager, or comparable leadership role
- Demonstrated experience leading teams that delivered AI or LLM-powered products end-to-end
- Strong understanding of generative AI, LLM architecture, prompting, evaluation, and guardrails
- Experience establishing technical standards and reviewing software or AI architecture
- Experience owning a technical roadmap and translating business goals into engineering plans
- Proven people-management experience, including hiring, mentoring, coaching, and performance management
- Strong understanding of LLMOps, MLOps, production deployment, monitoring, reliability, and scalability
- Experience evaluating LLM providers, vendors, and cost-performance trade-offs
- Experience collaborating with Product, Compliance, Legal, Sales, and senior leadership
- Ability to communicate technical strategy, risks, and results to non-technical stakeholders
- Hands-on experience with modern AI-assisted engineering and development tools
- Strong leadership, stakeholder-management, and project-delivery skills
- Eligible to work in Canada
Preferred qualifications
- Experience delivering AI solutions within insurance, financial services, fintech, or another regulated industry
- Experience with conversational AI, agent copilots, lead qualification, or automated rating solutions
- Experience building and scaling AI capabilities within a SaaS platform
- Knowledge of responsible AI, privacy, security, compliance, and model-risk management
- Experience with retrieval-augmented generation, LLM evaluation frameworks, and production monitoring
- Technical experience with Python, cloud platforms, APIs, data pipelines, and AI infrastructure
- Experience building or expanding an AI engineering team
- Experience working in a growing international or distributed organization
Compensation and benefits
- Base salary range: US$140,000 to US$160,000 per year.
- Final compensation will be determined based on the successful candidate’s experience, technical expertise, leadership background, and overall suitability for the position.
- Additional compensation and benefits, if applicable, will be discussed during the interview process.
Equal opportunity
Jama HR Express welcomes applications from qualified candidates. Accommodation is available during the recruitment process upon request.